What is my parcel ID or tracking number?

Your parcel tracking number is a unique code that allows us to track your parcel. It’s usually between 8 and 20 digits long.

Different senders have different types of codes, here are some examples of what your code may look like:

JD0002123456789012

8YDR098765432

0980982.1

You should have been sent a parcel number by your sender either when you ordered your goods, when your parcel was dispatched or on the day of delivery.

If we missed you and left a card at your delivery address, there will be an 8-digit reference number printed on there that you can use too.